Saturday, April 14, 2012

Meaning hidden behind words

     Marshall Rosenberg, founder of "nonviolent communication", said that the only thing anyone really means to say is 'please don't hurt me.' Consider this as a koan, an 'open question' to mull over for a few decades.

     Often patients, seeing a dentist for the first time, assume a belligerent attitude. At first this is confusing to dentists, but we come to realize that these folks are simply AFRAID - in "fight/flight" mode. Though easy to misinterpret, they're just saying: 'please don't hurt me.'

     How many times have we misread another's fearful plea as a threat, and reacted inappropriately?

Marshall Rosenberg PhD on Nonviolent Communication (~10min)

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